Each year HomeStars.com awards companies who have done fantastic work, based on their customer’s feedback. We apply an algorithm to each company’s listing to calculate who has the most customer reviews from the year with the highest ratings in each category. Companies have less than 3 weeks to get qualifying reviews in!
Award Criteria:
Once the HomeStars Team is back at the office in January (the HomeStars office will be closed from December 23rd to January 2nd, core support services will still be available ) we start compiling The Best-Of lists in each competing city. For the 2013 year, HomeStars will be awarding companies in Toronto, Hamilton, Eastern Ontario, Calgary, Edmonton, Vancouver, South Western Ontario, and the Durham Ontario region.
We work really hard to ensure that each winner is well deserved and we have a selection criteria to help our Best Of selection team figure that out. Determining winners can take awhile so expect the results to be announced in late January. Here are the criteria for the 2013 winners; please review carefully as we have updated some factors to help give more geographically accurate results :
- Only 2013 Reviews count – All reviews must be received before midnight of December 31st PST.
- Companies must have a minimum of 5 reviews in 2013 to qualify for the award.
- Awards are determined based on the HomeStars ‘Best Of’ match algorithm, which uses both the quality and quantity of reviews.
- Companies can only win in one category but may win in multiple cities based on the location of the homeowners who have reviewed them.
- Companies must be in the category they wish to be considered for before midnight on December 31st.
- Companies listed in multiple categories will be considered in all of their categories for a best fit win. Reviews and ratings will be the deciding factor.
- The city or region where a company can win will be determined by the location of their homeowner’s reviews not on the company’s location. For example, a company with an address in Toronto who has many reviews from Ajax, would be a contender in the Durham Region.
- Companies who have been involved in any review tampering, such as suspicious or fraudulent review activity, or ‘review bullying‘ (threatening of homeowners to remove negative reviews) during the 2013 year will not be eligible.
- Tie situations will be settled by HomeStars staff based on the quality of reviews and company involvement with the site (think: awesome company responses to reviews, forum activity, event participation, twitter and facebook mentions, etc)
- Once the announcement is made all winner decisions are final.
Get your reviews in!
There are only a couple weeks left in 2013. To homeowners out there, there is no need to procrastinate! Your review might be the difference between your favourite company winning the award or not, so write the review now!
Celebrations!
We will have a celebratory awards ceremony in each city awarded, the locations of which will be announced soon. These events are always a great time and everyone is welcome! Check out photos of some of last year’s events below.
Toronto
Durham
SW ON
Hamilton
Vancouver
Calgary
Edmonton
