If you’ve ever used HomeStars to connect with a home service professional, or have just browsed through a few HomeStars business profiles, you may have noticed that some of them display a badge that reads “Best of 2019.” If you aren’t familiar with our Best of Awards, you probably have a few questions about what that badge means and why you should care about it. Read on to find out everything you need to know about the HomeStars’ Best of Awards.
What are the HomeStars Best of Awards?
The Best of Awards are HomeStars’ way of recognizing the businesses on our platform who demonstrate consistency, professional integrity and unparalleled customer service. In addition to recognizing the companies’ hard work and dedication to their trade, the goal of these awards is to help homeowners hire quickly and confidently.
When a homeowner gets connected with a winning company, we want them to know that they’re talking to a professional they can trust. We strive to provide homeowners with all the tools necessary to make the best possible hiring decisions, one of those being the ability to recognize a reputable company without hours of research.
How does a company win a HomeStars Best of Award?
All of our winners go through an extensive vetting process being awarded. We use a number of criteria to determine who, out of the over 6,000 pros on our network, deserves to be recognized. Over the past 12 years, we’ve refined our criteria to focus on the things that matter most to homeowners.
We start by looking at a company’s Star Score, which takes into account the recency, quality and quantity of their client reviews over the past year. We also insist that our winners have gone through HomeStars’ verification process, meaning they’ve passed a criminal background check, soft credit check, and are up to date on the right licences. Lastly, we make sure that there is no history of unprofessional behaviour with customers and that they have a long-term track record of outstanding customer service.
What sets Best of Award winners apart from other companies on HomeStars?
HomeStars has thousands of companies who do great work, but not all of them are going to be Best of Award winners. We reserve the Best of Awards for the best of the best – companies that go above and beyond in every aspect of their business. Our winners recognize the importance of relationship building, homeowner trust, and accountability. Our selection criteria have been designed to ensure that these companies can be relied on to not only do high-quality work but also put their customers first.
Since the beginning, HomeStars has connected homeowners with the most trusted service pros for their home improvement projects. It’s no wonder that homeowners across Canada flock to HomeStars first to find reputable, verified pros who demonstrate consistency, integrity and unparalleled customer service. We’ll continue to vet and celebrate only the best home service pros to help you make safe and quality choices for your next hire. No matter the task at hand, find the right pro for your next home repair or renovation on HomeStars.
