We are introducing important changes designed to enhance how users access leads and manage payments. As part of this change, the subscription payment model will be based on a more flexible credit-based system.
With the upcoming improvements, subscriptions will be converted into credit, allowing users to actively choose leads that meet their specific needs at any given time.
As of 21 January 2025, the subscription fee will remain unchanged, but users will operate on a monthly lead credit budget determined by the value of their plan. This change means that users will have access to a wider array of leads and will be able to express interest in those that meet with their requirements when they need them.
Users will also have greater visibility regarding lead costs before expressing interest and they will only be charged if both they and the homeowner wish to connect.
Additional details about each lead will be provided, including more comprehensive job information from homeowners and insights into how many other professionals have expressed interest, enabling users to assess competition effectively.
What does this mean for users?
Pros with a subscription will receive a monthly credit budget for leads based on their plan’s value. Pros will receive an additional 50% of credit to spend. Example: If the current subscription fee is $450, the pro will get $675 to spend on leads every month.
Pros will need to utilize their credit budget each month, as unused credits cannot be rolled over. Additionally, users should monitor their spending closely, as extra charges will apply if their shortlist fees exceed the allocated subscription credit.
These changes mark a significant step forward in creating a more flexible way for pros to access and assess leads on HomeStars, ultimately empowering them to connect with potential clients more effectively.
Interested in finding out more about the changes to HomeStars? You can find a detailed overview here.
