The number one fear of every homeowner is having to deal with a home renovation nightmare. We all start our projects wearing rose-coloured glasses, hoping they never need to be taken off. Even if you haven’t experienced a home renovation nightmare firsthand, we all have a friend (or a friend-of-a-friend) who has. Whether it’s a DIY project gone wrong or a renovation that needs rescuing, it’s important to do the right research before hiring a service professional. Keep reading to learn how Victor went from having a home renovation nightmare, to finding his go-to pro!
The Home Renovation Nightmare
Victor had been looking for a service professional to assist with his front and back patio steps when a friend recommended a company they had previously used. When HomeStars spoke with Victor, he said this was where he went wrong, “I didn’t do the homework. Not looking for [the service professional’s] reviews was a mistake.”
Despite his friend having a successful experience, Victor’s was not quite the same. After a few weeks, Victor was without front or back steps, materials and landscaping supplies were scattered across the lawn, and he was on the hunt again for a new service professional.
Coincidentally, Green Side Up Contracting was working ten houses down from him. They had been showcasing their current project – natural stone steps, driveway, and lighting – on their Instagram. When Victor was scrolling, he stumbled on their Instagram and immediately reached out.
Having learned from his mistake, he headed over to Green Side Up Contracting’s HomeStars profile where he felt that “everything matched up” after reading their reviews. With homeowner reviews to help guide his decision, Victor felt confident when he hired owner, Jay Saveall, and the Green Side Up Contracting team.
Dream Home is Back on Track
When Jay first met Victor, he could see how much stress the renovation nightmare had caused. Not only was the project left unfinished, but it was patio season and many pros were booked up – including Green Side Up Contracting. But, after Jay learned about Victor’s experience, he opened up his schedule to help get Victor’s dream home back on track.
When HomeStars spoke with Jay, we learned that he encourages every client to ‘shop on HomeStars’ regardless of the trade. Hearing Victor’s story reminded Jay of other renovation nightmare experiences that can happen when a homeowner “doesn’t do their research.”
When asked about other review sites, Jay said he’s confident using HomeStars, as reviews are moderated and vetted, while other sites don’t do the same. Trust is an extremely important quality for Green Side Up Contracting. Jay told us he asks clients to check out their HomeStars profile, read their homeowner reviews, and even asks for clients to visit a current job site before signing any contracts.
Reviews, Ratings, and a Rescued Home Renovation
When reading Victor’s glowing review for Green Side Up Contracting, you can tell how appreciative he feels. From rediscovering trust to falling in love with his new front and back patio steps, Victor was finally given peace of mind after a stressful, home renovation nightmare. Victor said he will continue reading and writing reviews after this experience and he’s already on to his next project with a pro found on HomeStars.com.