As a HomeStars review writer, you have the right to remove your review at any time. To keep transparency on the site, we remove reviews upon request but keep the flag up to let users know a review was previously published.
We also keep these flags up to alert those considering hiring the company. Sometimes a homeowner feels compelled to remove their review due to negative encouragement by the company. In these cases, the user does not feel comfortable keeping their review posted and will ask us to remove it. While we do remove the review, the impact of the user’s review is still taken into consideration. HomeStars tracks these occurrences over time and factors all of this information into the company’s Star Score.