"They took apart my furnace cover and one guy stuck his fingers inside and tried to convince me that I needed the furnace cleaned too. His fingers were clean and he said ' look carbon '. I refused, if there was carbon it would have been sooty black. They pulled off the plugs that were left on my duct pipes from a prior cleaning by a different company and when they left they did not replace them. When they left they did not turn my furnace/air conditioning switch back on. In the end I had to tape up the holes left behind because they stole my plugs, I had to spray lysol air freshener all over the house to get rid of the body odour, and I had to pinpoint why my furnace/air conditioning system was not working."

All in all the personal hygiene of this repairman was relevant to their professionalism. So the review was published.

And then another review we debated that was worse than body odor...

"I noticed a worker urinating on the tire or their truck that was parked in my driveway. I noticed another urinating on my garage. When I mentioned this to the supervisor, he seemed to care less... The work was average, but this action by the workers and the reaction by the owners mad me so mad I tell my story to everyone interested in roofing work.

Again it was relevant to the care and service taken by this company when they entered this person's property.

There are two sides to every story, so here's the opportunity for these companies to respond or take action.